Bill McDermott
Chairman and CEO, ServiceNow
Past Speaker
Bill McDermott is Chairman and Chief Executive Officer of ServiceNow – the company with the fastest organic growth in the history of enterprise software. Since Bill joined in late 2019, ServiceNow has more than doubled full-year revenues, while landing for the first time on the Fortune 500 list.
Before ServiceNow, he was CEO of SAP, the largest European software company. During his tenure, SAP’s market value increased from $39 billion to $163 billion. Author of the national bestseller, Winners Dream, Bill is known for his relentless focus on customer relationships. He is one of the most admired leaders in business, with a successful career spanning iconic brands such as Xerox, Gartner, and Siebel Systems. Currently, Bill serves on the boards of directors of Zoom and Fisker Inc.
Having led through multiple phases of AI innovation, Bill has inspired ServiceNow to embed intelligence across every workflow, while partnering with industry visionaries to accelerate their paths toward digital business. Under his leadership, ServiceNow has become the intelligent platform for end-to-end digital transformation – connecting people, processes, data, and devices into one platform, with one architecture, and one data model.
Bill also united all 21,000+ ServiceNow employees under one aspiration: to become the Defining Enterprise Software Company of the 21st century. The company’s hungry and humble culture has been recognized on the Fortune 100 Best Companies to Work For, Fortune World’s Most Admired Companies, and Glassdoor Best Places to Work lists.