Beyond the Pilot: The Economics of the Agentic Enterprise

Every enterprise has run the AI pilot. Few have found the path to enterprise-wide value — because scaling AI is no longer a technology problem, it's a governance and finance problem. Most organisations still can't say what their AI costs, which model should do which job or who is accountable when an agent acts on the business's behalf. Drawing on real transformation inside the office of the CRO, this session offers a practical blueprint for any function to move from scattered experimentation to a governed, board-defensible AI operating model — treating model choice like capital allocation, routing every task to the right model at the right cost and risk profile, and converting AI spend into shareholder returns, not just efficiency gains.