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Saud Altowaim
VP, Customer Service Outsourcing
upsource by solution
Saud Mohammed Altowaim holds a Bachelor's degree in Computer Science from King Saud University. He is currently the Vice President of Customer Service Outsourcing (CSO) at (ccc by stc). Previously, he was the CEO of the Infrastructure and Managed Services department at solutions by stc and General Manager of the Engineering and Professional Services department there. He has also managed Communications and Cloud Services at the Sultan bin Abdulaziz Communications and Media Program (MeduNet).
AI in Customer Experience: enhancing personalization, efficiency and engagement
Tuesday, February 11, 2025 16:40 - 17:00