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Amr Mansour

Chief Transformation Officer
Banque Misr
Amr is ICT Professional with 20+ Years of in-depth experience, specializing in business development, innovation, strategy, product development, technology which is complemented with entrepreneurial skill set, corporate management experience and in-depth understanding of service delivery and sales to win. With over 20 years of experience in the ICT industry, Amr Mansour has established himself as a leading expert in business development, digital transformation, and strategic innovation. Currently serving as the Chief Transformation Officer at Banque Misr Since 2020 Led a comprehensive Agile transformation across a 24,000-employee organization, driving innovation and efficiency. Delivered significant value through customer-centric digital initiatives and positioned Banque Misr as the market leader in digital sales with 30%+ growth. Achieved 10x faster time-to-market and launched impactful platforms, boosting customer and employee satisfaction. Pioneered Agile tribes, reduced delivery timelines by 33%, and aligned transformation strategy with business goals, ensuring measurable outcomes. Served as a trusted advisor on change management, fostering collaboration and accountability across stakeholders. Prior to joining Banque Misr, Mr. Amr was Head of Digital Transformation at Vodafone Egypt since 2018, he has successfully led initiatives such as the $70M Universal Health Insurance (UHI) digitalization project, partnering with five government ministries to revolutionize healthcare for millions of beneficiaries. Amr’s journey began in 2000 at Vodafone Egypt, where he advanced through various roles, Amr’s global perspective is shaped by a two-year assignment in the UK and extensive collaboration with Vodafone operating companies worldwide. His academic credentials include an MBA from IESE Business School (2012), an M.Sc. in Business Information Technology from Middlesex University (2004), and a B.Sc. in Accounting from Cairo University (1999)
Turning it up a Notch: Next Level CX
Tuesday, February 11, 2025 18:20 - 19:00